E-commerce for micro-butcher

The Lions Den is a micro-butcher operating from a local village pub. The business only started 3 months prior to engaging with us.

The Lions Den is a new micro-butcher offering high-quality meat products at affordable prices. The proprietor initially trained at a local butcher’s shop during COVID. They accept orders for collection via their Facebook page and in-person orders through the pub.

A number of challenges for the business were identified:

• Lack of access to ordering and marketing opportunities for people who don’t use social media
• Tracking orders became difficult due to lack of centralisation
• Tight budget constraints due to the business being very new

The existing infrastructure consisted of:

• A Facebook page
• Printed marketing materials
• Orders written on notes

Following stakeholder consultation, we recommended a technology-driven solution to address these operational challenges:

Recommended Implementation

An e-commerce website suitable for the size of business and to match their operating styles.

Strategic Benefits

• Streamlined order processing
• Enhanced operational efficiency
• Improved customer service